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FAQ
Last modified: Tuesday, 9 June 2026, 10:20 PM
FAQ
Everything You Want to Know — In One Place
FAQ — We Answer Clearly
What is ALES?
ALES is a comprehensive international digital education system comprising SMS + CMS + LMS + IMS, designed to serve educational institutions from Kindergarten to Grade 12 (K-12), with internationally accredited academic standards and full flexibility to adapt to each institution's curriculum.
Is ALES an independent system or part of a group?
ALES is the main digital arm of Kızıldeniz Group, the Turkish educational group established more than 8 years ago with a presence in more than 20 countries.
In which countries does ALES operate?
We have a direct presence in Egypt, Oman, and North Macedonia, and strategic partnerships in more than 20 countries around the world.
Does ALES impose a specific curriculum?
No — ALES does not impose a curriculum. We adapt to your institution's approved curriculum and provide it with the necessary digital tools and academic support.
Is the issued certificate internationally accredited?
Yes — the certificate is issued through the officially accredited partner institution in its country, granting it full legal and academic accreditation.
Can a student transfer from ALES to a traditional school?
Yes — the student holds an officially accredited certificate from their partner institution, which is recognized in most countries just like any official school certificate.
Are the sessions live or recorded?
Both — we provide live interactive sessions with the teacher, and recorded content accessible at any time via the LMS system.
What is the role of the Learning Coach?
The Learning Coach is the person accompanying the student at home — helping them organize their time, follow up on assignments, and communicate with teachers — serving as the link between the student and the ecosystem.
How does a parent track their child's progress?
Through the IMS system, parents receive comprehensive periodic reports covering academic performance, attendance, assignments, and educational observations — with complete transparency.
What happens if a student faces a technical issue?
ALES's technical support team is available to resolve any issue as quickly as possible — with recorded content available as an immediate alternative in case of any interruption.
Does the student need a specific device?
No — the ALES platform works on computers, tablets, and smartphones, with any operating system, and minimal technical requirements.